AI Assistant — Troy & Company
AI Assistant

An AI that already read your whole business.

Troy’s assistant reads your live sales, inventory, and revenue and answers in plain English — a morning briefing, your top priorities, which leads to call back — plus an AI knowledge base that onboards new hires on your playbook, not their guesswork.

Replaces a data analyst + a BI dashboard
In the box

This module ships finished with your Troy & Company license. Shown below exactly as your clients will see it — under your brand, on your domain, at a price you set. They pay you monthly to run their business on it. Click through the live demo →

The answers are in your data. Digging them out is the problem.

The numbers exist — buried across tools, tabs, and exports. Most owners have no analyst to pull them, so the insight stays locked away until it’s too late to use. And every new hire relearns the business by guesswork while you answer the same questions again.

Troy reads the whole business for you. Ask anything in plain English, get a one-tap briefing, and lean on metrics that recompute themselves as deals close — while new hires ramp on a knowledge base trained on your playbook. Here’s what that looks like.

A guided tour

The AI & Intelligence module, screen by screen.

Troy business assistant
Business Assistant

Ask your business anything — in plain English.

The assistant reads your live sales, inventory, logistics, and revenue. Ask a question or tap a one-click briefing, and it answers from your real data.

  • Morning Briefing — what changed and what matters.
  • Top priorities — the few things that move the needle.
  • Lead follow-ups — who to call back, ranked.
  • Logistics check — what’s in transit and needs attention.
  • Ask anything — answered from your live data.
Troy business intelligence metrics
Business Intelligence

Calculated insights that update themselves.

Beyond chat, Troy continuously computes the metrics that actually run a business — efficiency, team velocity, and leading indicators — and refreshes them as deals close and shipments land.

  • Efficiency — cost per dollar closed, CAC, cost per lead.
  • Team velocity — active reps, attainment, top performers.
  • Leading indicators — win rate, sales cycle, weighted forecast.
  • Always current — recomputes from live data automatically.
  • Built to port — ratios normalize to fit any operator.

Everything in the AI & Intelligence module

Business Assistant

Ask anything; answered from live data.

Morning Briefing

A one-tap daily rundown.

Top Priorities

The few things that matter today.

Lead Follow-ups

Who to call back, ranked.

Logistics Check

What’s in transit and at risk.

Efficiency Metrics

Cost per dollar closed, CAC, CPL.

Team Velocity

Attainment spread and top reps.

Leading Indicators

Win rate, cycle, weighted forecast.

How it works

1

Ask

Type a question like you’d ask a manager — or tap a briefing.

2

Answer

Troy responds from your live business data.

3

Act

Jump straight to the lead, order, or report.

4

Stay ahead

Calculated metrics keep updating in the background.

Make it yours

An assistant tuned to your business and your goals.

It reads your data, answers in your context, and tracks the targets you care about. We point it at what matters to you.

Your data, your answers

The assistant reads your live sales, inventory, logistics, and revenue — so answers are about your business, not generic.

Your briefings

Configure the one-tap briefings your team needs — morning rundown, priorities, follow-ups, logistics.

Your metrics & targets

Set your goal and the metrics that matter; the intelligence recomputes against your numbers.

Your guardrails

The same ratios normalize across deal size and model, so the view fits your business out of the box.

Where it shines

Built for owners who don’t have time to dig.

No analyst on staff

Can’t afford a data team? Ask in plain English and get answers from your live numbers in seconds.

Owner running flat out

Too busy to dig through reports? A one-tap morning briefing tells you what changed and what to do.

Chasing a revenue goal

Pushing toward a target? Ask what to focus on this week and get specifics tied to your real pipeline.

Like an analyst who never sleeps — built into your business.
The full walkthrough

Inside the AI Assistant, capability by capability.

An assistant that lives inside the business data — drafting, summarizing, and answering from what’s actually in the workspace.

Business-aware answers

It knows the workspace

The assistant works with the workspace’s own context — customers, deals, and operations — so answers are about your business, not generic advice.

Drafting

Emails, replies, and copy on demand

Customer emails, follow-ups, quotes copy, and campaign text drafted in seconds and edited in place. The blank page problem, deleted.

Summarization

Long threads, short answers

Ticket histories, notes, and records summarized so anyone can get current in a paragraph instead of a scroll.

AI support agent

Frontline answers, automated

Paired with the Support module, an AI agent can field common customer questions from the knowledge base — deflecting tickets before a human touches them.

Knowledge-base generation

Documentation that writes its first draft

Generate KB articles from how the business actually works, then edit — standing up self-serve support in hours, not quarters.

Everywhere it’s useful

Assistant surfaces across modules

AI shows up inside the flows — support, marketing, sales — rather than as a separate tab you have to remember to visit.

Connected, not bolted on

How AI Assistant talks to the rest of Troy.

Troy is one platform, not a bundle of apps. Here’s what this module reads from — and feeds into — automatically.

SupportTickets triaged and drafted

Suggested replies and summaries speed every ticket; the AI agent resolves the repetitive ones outright.

Knowledge baseArticles from real answers

Good support answers become KB articles, and the KB feeds the AI agent’s accuracy.

MarketingCampaign copy in-flow

Email and SMS campaign copy drafted where campaigns are built.

SalesFollow-ups that write themselves

Deal context turns into follow-up drafts reps actually send.

Live chatAssist on the front line

Website chat conversations get AI assistance for faster first responses.

Every workspaceYour clients get their own

Each client workspace has the assistant working on its own data — an AI product you’re reselling under your brand.

In the field

How different industries put it to work.

Troy configures itself to 126 industries. Here’s what this module looks like in a few of them.

E-commerce

“Where’s my order” handled by the AI agent from live status — support volume drops the week it turns on.

Home services

Estimate follow-ups and review requests drafted per customer in the tone of the business.

Agencies

Client reporting summaries and campaign copy drafted from workspace data.

Healthcare & wellness

Appointment and policy questions answered instantly from the practice’s own KB.

Wholesale

Rep follow-ups and reorder nudges drafted from purchase history.

Professional services

Engagement summaries and client updates written from the record, not memory.

Straight answers

Questions owners ask about AI Assistant.

Is client data shared between workspaces?

No. Each workspace’s AI works on that workspace’s data only — tenant isolation applies to the assistant the same as everything else.

Do my clients need their own AI subscriptions?

No — the assistant is part of the platform. That’s a ChatGPT-class line item your clients don’t need to buy separately.

Can the AI support agent answer wrongly?

It answers from the workspace’s knowledge base and hands off to humans when it shouldn’t answer — you control the content it draws from.

What does the KB generator actually produce?

First-draft help articles built from how the business operates, ready for a human edit — the fastest path from “no documentation” to a working self-serve library.

Is the AI a separate app?

No — it surfaces inside support, marketing, and sales flows where the work happens. No tab-switching, no copy-paste between tools.

Pricing

Every module. Every plan. One flat license.

This module — and the other 23 — is included on every plan. Nothing here is feature-gated. Your clients pay you directly at prices you set; we never take a cut.

Starter

Try the business on. Land your first clients.
$199 / mo
Monthly license · no setup fee · cancel anytime
  • 10 client workspaces
  • 10 industry configurations
  • 10 turnkey industry websites
  • All 24 modules — nothing gated
  • White-label branding included
  • We host everything
Choose Starter

Enterprise

Run it at full scale, on your own domain.
$499 / mo
+ $499 one-time setup · cancel anytime
  • Unlimited client workspaces
  • All 126 industry configurations
  • All 160+ turnkey industry websites
  • All 24 modules — nothing gated
  • White-label + your custom domain
  • Concierge onboarding · API access
Choose Enterprise
Every plan gets all 24 modules. The tiers change how many clients, industries, and websites you can run — never what the software does.
Not ready to decide? Take the dashboard tour — no login, no card, no trial clock.

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